Emergency Services is a 24-hour crisis intervention program that provides consultation services and assessment of individuals with mental health or substance abuse issues. The program is staffed by certified prescreeners as mandated by the Commonwealth of Virginia.

Prescreeners meet with and assess clients to determine if they present a danger to themselves or to someone else due to mental illness, substance abuse, or inability to care for self. The prescreener also seeks to obtain relevant information from family members and collateral sources in order to make the best decision in the interest of the client's well being.

The main treatment preference is to stabilize clients in their homes where they have built-in support systems. However, in crisis situations where hospitalization is the appropriate decision, a recommendation or referral is made for inpatient treatment and follow-up.

The Emergency Services staff works closely with local schools, hospitals, law enforcement agencies, and other community agencies to provide a variety of services for individuals in need. In addition, the emergency services staff provides in-service training on mental health and substance abuse issues for community agencies and organizations. Emergency services personnel are also trained and certified to provide Critical Incident Debriefings for persons or agencies involved in a tragic event.

A vital program within Mount Rogers Community Services, the Emergency Services Program is always there to help in a time of crisis.

Crisis Services are available by calling:

  8:30 a.m. - 5:00 p.m.  5:00 p.m. - 8:30 a.m.
Wythe/Bland (276) 228-5418  (276) 228-6000
Carroll (276) 728-9184  (276) 728-4146
Grayson (276) 773-3515  (276) 773-3241
Smyth  (276) 783-8185 (276) 783-4056
City of Galax (276) 236-2316  (276) 236-8101

 



©2001 Mount Rogers Community Services Board.
Web site design & hosting courtesy of NetAccess.