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Home > Peer to Peer Services
Peer Recovery Services Print E-mail

Peer Recovery Services

The Southwest Virginia Substance Abuse Warm Line is a peer-operated, non-emergency telephone support service provided in partnership with the Virginia Department of Behavioral Health and Developmental Services (DBHDS). The number is 1-866-339-9206 and lines are open 24 hours per day, 7 days per week.

Warm Line Peer Recovery Specialists are people in long-term recovery from a substance use disorder, mental illness or both, who are specially trained to actively listen to their peers, empathize with their concerns, and empower individuals to choose their path to wellness and recovery. The message of hope is emphasized, based on the personal recovery and maintained wellness by the Peer Recovery Specialists, who have a deep and personal understanding of what someone with a substance use disorder goes through and are trained to provide emotional support, comfort, and information. They can provide local, state and national resources to assist callers in their recovery. If someone would like to talk to a peer who truly understands the struggle and has lived recovery experience, the phone number is toll-free 1-866-339-9206. Services are free and all information will remain confidential.

​The Southwest Virginia Substance Abuse Warm Line is not a crisis line.

If someone is experiencing a mental health crisis or emergency, they will be referred directly to emergency services at 1-866-589-0265.


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